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Can I cancel my Experience?

Here is a summary of our standard cancellation policy. Some Experiences require more advanced notice for reservations, confirmations, and cancellations. Those cancellation policies can be seen in the “Fine Print” sections of each listing.

  • If you cancel more than [2 weeks] before your confirmed experience date, a full refund will be provided
  • If you cancel the experience within [2 weeks] before your confirmed experience date or you do not show up for your experience, no refund will be provided.
  • Confirmed Date and time of reservation
  • Change you would like to make

Because of the special nature of each experience, the Hosts invest time and resources to reserve and prepare for your experience. This is the reason why no refunds are issued for cancellations inside of 2 weeks of the experience or no shows.

If there are extenuating circumstances causing you to be unable to attend your experience, please email experiences@winecountry.com.

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